Refund Policy for INZORT
Effective Date: 20-Sep-2024
At INZORT, we strive to provide you with the best quality vegetables and exceptional customer service. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
We accept refunds under the following conditions:
- Damaged or Defective Products: If you receive a product that is damaged or defective, please notify us within [insert number of days, e.g., 7 days] of delivery.
- Incorrect Items: If we send you an item different from what you ordered, please contact us within [insert number of days, e.g., 7 days] of delivery.
2. Return Process
To initiate a return:
- Contact Us: Reach out to our customer service team at [insert email] or [insert phone number] with your order number and reason for the return.
- Return Authorization: We will provide you with a return authorization and instructions on how to send the item back to us.
- Package the Item: Ensure the product is securely packaged to prevent damage during transit.
3. Refunds
Once we receive your returned item, we will process your refund:
- Processing Time: Refunds will be processed within [insert number of days, e.g., 5-7 business days] after we receive the returned item.
- Original Payment Method: Refunds will be issued to the original payment method used during purchase.
4. Non-Refundable Items
Certain items may be non-refundable, including:
- Perishable items after the delivery date, unless damaged or defective.
- Customized products or special orders.
5. Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., sending the wrong item).
6. Changes to This Refund Policy
INZORT reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at:
- Email: admin@gmail.com
- Phone: 9392881746
- Address: Hyderabad
Thank you for shopping with INZORT! Your satisfaction is our priority.